Privacy Policy

Effective Date: [28-07-2025]

Welcome to Duraape! Your privacy and trust are paramount to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our IT solutions and services. By accessing or using our services, you agree to the terms of this policy.

Here are the full summery of the policy

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Information We Collect

We collect the following types of information: Personal Information: Name, email address, mobile number, business details, and other relevant information required for the provision of IT services or system setup. Technical Data: Device type, browser information, IP address, and usage statistics related to system performance, security, and user experience.

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How We Use Your Information

We use the collected data to: Verify and onboard clients for our IT services, ensuring smooth and efficient system setup. Ensure system security and compliance, preventing unauthorized access and maintaining regulatory standards. Enhance our platform and user experience, using data insights to improve the functionality and performance of our IT solutions. Communicate with you for updates on our services, system upgrades, or support requests.

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Information Sharing and Disclosure

We do not sell your personal information. However, we may share it with: Authorized third-party partners for providing IT-related services, system integrations, or support that may require access to certain data for operational purposes. Regulatory authorities or law enforcement, if required to comply with legal obligations or respond to lawful requests. Service providers assisting with technical infrastructure, system maintenance, or operational support, under strict confidentiality agreements to ensure the security of your information.

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Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal and business data. While we take every precaution to safeguard your information, please note that no method of transmission over the Internet is 100% secure.

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Your Rights and Choices

You have the right to: Access and update your personal and business information to ensure accuracy and relevancy within our systems. Withdraw consent for data processing at any time (where applicable). Request deletion of your account or data, subject to applicable legal and regulatory requirements.

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Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, analyze traffic, and deliver relevant content. You can manage or disable cookie preferences through your browser settings at any time.

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